Terms of Use
Last Updated: April 6, 2026
1. Acceptance of Terms
By accessing or using this website (the “Site”), you agree to be bound by these Terms of Use (“Terms”).
If you do not agree to these Terms, you should not use this Site.
2. About Our Services
1st Rate Rentals and Real Estate, Inc. (“Company,” “we,” “us,” or “our”) provides property management services, including:
- Rental marketing
- Tenant screening and placement
- Property management services
- Owner and tenant communications
This Site is intended to provide general information about our services and facilitate communication, applications, and scheduling.
3. Fair Housing Compliance
We are committed to compliance with all applicable fair housing laws, including the Federal Fair Housing Act and California fair housing laws.
We do not discriminate against any person on the basis of:
- Race
- Color
- Religion
- Sex
- Gender identity
- Sexual orientation
- Marital status
- National origin
- Ancestry
- Familial status
- Disability
- Source of income
- Any other protected characteristic under applicable law
All applications are evaluated using consistent, lawful screening criteria.
4. No Guarantee of Availability or Approval
All property listings, rental rates, and availability are subject to change without notice.
Submission of an inquiry or application does not guarantee:
- Property availability
- Approval for tenancy
- Lease terms or pricing
All applications are subject to screening and approval criteria determined by the property owner and applicable law.
5. Applications and Tenant Screening
By submitting an application:
- You agree that all information provided is accurate and complete
- You authorize us and our third-party providers to verify your information
- You consent to background, credit, rental history, and employment verification
We use third-party systems, including AppFolio and screening providers, to process applications.
Providing false, incomplete, or misleading information may result in denial of your application.
Application fees (if applicable) are generally non-refundable unless required by law.
6. Use of Third-Party Services
Our services rely on third-party platforms, including:
- AppFolio (property management, accounting, tenant portals, and communications)
- Screening and credit reporting providers
- Google services (such as scheduling tools)
Your use of these services may also be subject to their respective terms and policies.
We are not responsible for the performance, availability, or practices of third-party providers.
7. Use of Artificial Intelligence (AI)
We may use artificial intelligence (“AI”) tools to support operations, including:
- Responding to inquiries
- Drafting communications
- Analyzing data
AI tools are used to assist our team and do not replace human decision-making in matters such as tenant approvals or leasing decisions.
8. Communications and SMS/Text Consent
By providing your contact information, you agree that we may contact you regarding:
- Property availability
- Applications
- Services
This may include communication via:
- Phone calls
- Emails
- Text messages (SMS/MMS)
By providing your phone number, you consent to receive text messages from us. Message frequency may vary.
Standard message and data rates may apply.
You may opt out of text messaging at any time by replying “STOP”.
Your consent to receive communications is not a condition of purchasing or using our services.
9. Website Use
You agree not to:
- Use the Site for unlawful purposes
- Submit false or misleading information
- Attempt to gain unauthorized access to systems
- Interfere with the operation or security of the Site
- Copy, reproduce, or exploit Site content without permission
We reserve the right to restrict or terminate access to the Site for violations.
10. Accuracy of Information
Information on this Site is provided for general informational purposes only.
We do not guarantee that:
- Listings are current or accurate
- Information is complete or error-free
You should not rely solely on the Site when making decisions.
11. Errors and Omissions
We reserve the right to:
- Correct errors or inaccuracies
- Update or change information at any time
- Modify pricing, availability, or descriptions without notice
This includes changes made after an application is submitted.
12. Intellectual Property
All content on this Site—including text, graphics, logos, and design—is the property of 1st Rate Rentals and Real Estate, Inc. and is protected by applicable intellectual property laws.
You may not use our content without prior written permission.
13. Third-Party Links
This Site may contain links to third-party websites.
We are not responsible for:
- Their content
- Their privacy practices
- Their terms of use
14. Disclaimer of Warranties
The Site and all services are provided “as is” and “as available.”
We do not guarantee that:
- The Site will be uninterrupted or error-free
- Information is accurate or reliable
Your use of the Site is at your own risk.
15. Limitation of Liability
To the fullest extent permitted by law:
1st Rate Rentals and Real Estate, Inc. shall not be liable for any:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
arising from your use of the Site or services.
16. Indemnification
You agree to indemnify and hold harmless 1st Rate Rentals and Real Estate, Inc. and its employees, agents, and affiliates from any claims, damages, or expenses arising from:
- Your use of the Site
- Your violation of these Terms
- Your submission of false or misleading information
17. Privacy
Your use of this Site is also governed by our Privacy Policy.
18. Governing Law
These Terms are governed by the laws of the State of California.
19. Changes to These Terms
We may update these Terms at any time.
Your continued use of the Site after changes are posted constitutes acceptance of those changes.
20. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
21. Entire Agreement
These Terms, along with our Privacy Policy, constitute the entire agreement between you and the Company regarding use of the Site.
22. Contact Us
1st Rate Rentals and Real Estate, Inc.
📞 951-328-9090

